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Microsoft Dynamics AX (Archived)

Customer factoring

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I have a legal entity in AX 2012 R3 that is invoicing customers. The customers then pays to a factoring partner. The factoring partner then pays the invoice to the legal entity.

My question is how can the payment from the factoring company be settled against the correct customer and the correct invoice?

The pyment amount from the factoring partner is reduced because of the factoring fee, so the paymen does not match the originally invoiced customer amount.

I know there is a Norwegian functionality, where there is a field on the customer card called "Factoring account" that is supposed to solve this scenario, but I (or anyone else for that matter) cannot find any documentation on how it is set up or working.

Can you guide me to documentation or even the solution it self? I know this is a common problem in Norway.

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  • Suggested answer
    Fredrik Sætre Profile Picture
    12,644 on at

    We have made our own functionality for factoring that many of our AX customers use. Please contact me for more details.

  • oysteindg Profile Picture
    on at

    Hi Fredrik, and thanks for your reply.

    I am looking for the standard functionality for factoring (which comes with Norwegian companies in AX), and I am not searching to purchase additional modules or fixes at this moment.

    Can you please tell me, do you have any experience with the standard functionality? Why did your company develop its own functionality?

  • Suggested answer
    Fredrik Sætre Profile Picture
    12,644 on at

    To my knowledge, what you described is not a standard feature. That is why we made it.

    You can set the factoring company as the invoice account for the customer and change the invoice to print the order customer info instead of the invoice customer on the invoice. However... It does not take in to account the reduced amount to settle because of the fee at matching, and it does not hold the customer account liable for the amount.

    Please consult your AX partner.

  • Verified answer
    oysteindg Profile Picture
    on at

    Thank you Fredrik.

    I actually ended up asking Microsoft about this feature.
    The reply is the same as yours: NO standard functionality to cover this scenario.
    Microsoft has suggested a solution in this post:
    http://partnersupport.microsoft.com/en-us/mpndynamics/forum/mpndynax/customer-factoring/df56a0dc-e015-403e-92ab-69f6a07f461a

  • Community Member Profile Picture
    on at

    Hi,

    I have the same scenario with a legal entity in AX 2012 that is invoicing customers. The customers are supposed to pay to a factoring partner and the factoring partner then pays the invoice to the legal entity.

    Im stuggelig to find documentation on customer factoring in AX. And Im not able to open the link to parnersource you attached in your solution as Im having trouble logging into  the partner network. I was hoping you had a bit time to help me by answering the questiongs below?

    Do you know how the standard set up for factoring is done in AX2012?

    What options /solutions are there in AX2012 considering;

    -  How do you set up the customers in customer library?

    - What need to be set up in the customer parameters

    - How do you set up matching of payments (amounts invoiced and amounts received from the factoring partner will be different due to transaction  fees by the factoring partner)?

    - How will the factoring affect the Acccounts Recievable (will the receivable amount remain on the customer account or be transferred to the account of the factoring partner)?

    Great regards Jane

  • oysteindg Profile Picture
    on at

    Hello JaneS, as previously stated there are no standard functionality to handle this. I got the following reply from the Microsoft team:

    Hello, 

    What I have been able to find out is that there is no functionality for the scenario you listed.

     

    We have field for Factoring company but nothing else.

    Partners have made their own solutions for this based on formats used by the Factoring companies.

    Any solution for this is surely based on Payment ID which follows the invoice (and payment).

     

    Additional information:


    Company registers, posts and sends invoices to their customers with additional note saying like: ‘This invoice must be paid to the Factoring company using Factoring company bank account xxx.zzz.yyy and the CID (Customer ID ~ Payment ID)’ printed on the invoice.

     

    Company sends supporting data for invoices to the Factoring company.

     

    Factoring company keeps the customer account updated (payments, collection letters, interest notes) and reports to the Company. Company updates the accounts by importing the report file (Factoring company specific format).

     

    In AX we have no other function for this than the Factoring account on the customer.

    Payment ID is used for all invoicing:

    Example of using Factoring on the vendor site:


    Company must pay the vendor invoice to a Factoring company and defines the Factoring company on the vendor account. When generating payment file based on Telepay 2 (Norwegian payment format), the payee name is fetched from the Factoring account and rest of the information from the vendor itself. When Company imports the reconciliation return file from bank, the vendor transaction(s) is settled.

     

    Example of OCR (Optical Character Recognition):


    Customer pays the bill using CID. Bank sends the confirmation of the received funds electronically (we call it OCR file). Importing the OCR file, the code uses CID in the file to find the corresponding invoice with the same CID and reconciliate.

    Hopefully this helps.

  • Community Member Profile Picture
    on at

    Thank you for your quick response. This helps very much. 

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