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Dear's
Our AX 2012 became very very very slow giving us a hard time and our support partner doesn’t have any Idea about 6 months now we are having a very hard time anybody have a recommendation about this
Regards
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There are many reasons - hardware spec and configuration, cloud or on premise, dedicated server or virtual, database version and configuration, what system maintenance tasks are run,Ax configuration, which modules and features are used e.g. retail, WMS, code, workflows, cases, ESS, how many and which reports, how many users, volume of transactions, interfaces, , the clients and the network etc.. It sounds like you need an experienced partner and a formal system review.
You can use Trace Parser to analyze what functions are making performance issue and you should check the size of whole data.
Once you find the functions which are slow, then there are many ways to improve AX performance(e.g. customizing code using index, reducing display method on grid, or changing query...).
Hello Mohamed Mahfouz,
There can be many reasons why your system is slow. A lot of people already posted in this forum and on websites what might help. I just listed you some of those articles that might give you an idea where to look at in detail:
http://www.starbase.co.uk/blog/top-5-reasons-why-your-dynamics-ax-might-be-running-slow.html
https://www.linkedin.com/pulse/top-10-actions-troubleshoot-performance-dynamics-ax-master-caillet
https://us.hitachi-solutions.com/blog/dynamics-ax-2012-performance-improvement-with-cleanup-jobs/
Best regards,
Ludwig
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