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Microsoft Dynamics AX (Archived)

Microsoft Telephony API (TAPI) - is there any substitute?

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Posted on by 120

I heard that the telephone integration with the AX (TAPI) has deprecated and no longer supported on recent versions of AX (http://technet.microsoft.com/en-us/library/dn507153.aspx)

Is there any substitute or a different solution to make a connection between AX and a telephone system?

 

Thank you,

Ron Lampel

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  • Ron La Profile Picture
    120 on at
    RE: Microsoft Telephony API (TAPI) - is there any substitute?

    Thank you Brandon.

    Do you have an estimation about the scope of such kind of development?

  • Ron La Profile Picture
    120 on at
    RE: Microsoft Telephony API (TAPI) - is there any substitute?

    Thank you Jonathan

  • Verified answer
    keoma Profile Picture
    32,729 on at
    RE: Microsoft Telephony API (TAPI) - is there any substitute?

    hi,

    there are many tapi .net-replacements on the market.

    follow:

    https://atapi.codeplex.com/

    https://itapi3.codeplex.com/

    www.traysoft.com/addtapi_overview.htm

    http://www.activetapi.net/

    http://www.julmar.com/tapi/

    www.codeproject.com/.../TAPI-Application-development-using-C-NET

    http://c4fdevkit.codeplex.com/

  • Verified answer
    Brandon Wiese Profile Picture
    17,788 on at
    RE: Microsoft Telephony API (TAPI) - is there any substitute?

    We were playing with integration with 3cx.  The client program allows you to write your own "plug-ins" in .NET.  We wrote a plug-in that talks to AX by named pipes, which is a convenient way to talk to the AX client without hammering the database.  It worked and we were able to respond to an incoming call event in the AX client.  Unfortunately solutions like this are specific to each telephone system.

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