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Service | Customer Service, Contact Center, Fie...
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Reports and filtering

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Posted on by 10

I am tying to create a report that will provide a list Accounts and their Entitlements where their Entitlement has expired and a new Entitlement has not been created.  

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    on at

    Hi rwalkover,

    You could create Rollup field to count your active Entitlement(You could change condition in Rollup field based on your demand) and filter your account records by it's value equals 0.

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