Performance and Documents opening is slow

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Posted on by AX-2012 Updates

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Dear All,

I have a case where AX and related document (Procurement Process, (PR, RFQ,PO)) is opening very slow in client machine, the document size is less than 10MB, we have checked LAN connection and its fine, the document type is DOC, PDF, Outlook, JPG, All the files are saved in to Database and Archive directory,

the strange part is If i do RDP and logs in to AX using the users credentials and opens the same files it works much faster than earlier and user can access AX faster from his client machine as well, but it gets slower again in couple of days.

Basic Setup Available:-

Document Management Parameter :-

1. Max file size for database :- 10 MB.

2. Max file size in file system :- 50 MB.

Thanks,

Nitin

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MrAxapta89 975 on at

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RE: AX-2012 R2 Performance and Documents opening is slow

We are having the same issue when we using terminal services. Opening documents is very slow when we are logged in through the terminal server but if we launch AX locally documents open much quicker. Did you ever find a solution for this?
AX-2012 Updates 205 on at

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RE: AX-2012 R2 Performance and Documents opening is slow

Addition to above details, we have 2 AOS and 2 Load Balance