Skip to main content

Notifications

Microsoft Dynamics AX (Archived)

Performance and Documents opening is slow

Posted on by 205

Dear All, 

I have a case where AX  and related document (Procurement Process, (PR, RFQ,PO)) is opening very slow in client machine, the document size is less than 10MB, we have checked LAN connection and its fine, the document type is DOC, PDF, Outlook, JPG, All the files are saved in to Database and Archive directory, 

the strange part is If i do RDP and logs in to AX using the users credentials and opens the same files it works much faster than earlier and user can access AX faster from his client machine as well, but it gets slower again in couple of days.

Basic Setup Available:- 

Document Management Parameter :- 

1. Max file size for database :- 10 MB.

2. Max file size in file system :- 50 MB.

Thanks,

Nitin

*This post is locked for comments

  • MrAxapta89 Profile Picture
    MrAxapta89 975 on at
    RE: AX-2012 R2 Performance and Documents opening is slow

    We are having the same issue when we using terminal services. Opening documents is very slow when we are logged in through the terminal server but if we launch AX locally documents open much quicker. Did you ever find a solution for this?

  • AX-2012 Updates Profile Picture
    AX-2012 Updates 205 on at
    RE: AX-2012 R2 Performance and Documents opening is slow

    Addition to above details, we have 2 AOS and 2 Load Balance

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Community AMA December 12th

Join us as we continue to demystify the Dynamics 365 Contact Center

New! Quick response templatesâš¡

Save time with the new custom templates!

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,228 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,056 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans