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Suggested answer

Customer prepayment

Posted on by Microsoft Employee

How do I record a customer deposit or prepayment?  I want to debit the bank account and credit the receivable.  

At a later time I will create a sales order and subsequent invoice and apply the prepayment.  

  • Hannes Holst Profile Picture
    Hannes Holst 5,767 on at
    RE: Customer prepayment

    Hi,

    In NAV this process is designed around the Sales Order.

    Everything is explained here: docs.microsoft.com/.../finance-invoice-prepayments

    When you post the Prepayment Sales Invoice (out of the Sales Order), the Prepayment-GL Account is posted. You can credit the payment against it and release the Sales Order then.

  • Suggested answer
    serendipity Profile Picture
    serendipity 1,010 on at
    RE: Customer prepayment

    Hi,

    Using the journal, enter Document Type=Payment, in the Description put "Deposit for #######" where # is anything that is relevant to the upcoming sale. or if you know already like "Deposit for Server Upgrade". 

    When you create the Sales Order at a later time and post the prepayment invoice, you can apply the payment against the prepayment invoice.

    Thank you.

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