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Hi,
Version : D 365 V 9.0
I am trying to install Relationship Insights in my products instance of D365.
Is there a bug in D365?
Is Organisation Insights and Relationship Insights are one and the same?
Screenshot 1 : - Even if I try to install again it says its already installed.
Screenshot 2 : Applications
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Screenshot 3 :Office 365 > Admin > D 365 > Instance > Manage Solutions - I see the status as Installed.
Whereas, the D365 Menu > Settings > Relationship Insights is not there.
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Hi,
Finally got through with the issue - Relationship Insights missing from Dynamics 365 navigation. It seems to be known issue. I raised the Service Ticket Via Office 365 Admin and they called me back within 2 hours. Via remote session they resolved the issue.
It is really better experience to raise a service request via admin panel rather than calling the telephone number and just to hear the IVR.
Article they shared is here...
support.microsoft.com/.../relationship-insights-missing-from-dynamics-365-navigation
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