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Customer Voice forum
Suggested answer

Alerts not appearing

Posted on by 70

Hi, I saw this guide but I can't see any prompts for alerts on my Customer Voice, should everyone have access to it?

Creating Alert Rules & Managing Alerts In D365 Customer Voice (

  • Suggested answer
    Welly Lee Profile Picture
    Welly Lee on at
    RE: Alerts not appearing

    chris p84 -- we are rolling out Alert to limited customers to get early feedback before we rollout broadly. Please contact us at if you would like to be part of early customers. 

  • chris p84 Profile Picture
    chris p84 70 on at
    RE: Alerts not appearing

    Hi Megan, this isn't part of Wave 2 which I understand is due to be rolled out this month?

  • meganvwalker Profile Picture
    meganvwalker 1,794 on at
    RE: Alerts not appearing

    Hi Chris. I believe this should have been rolled out to all environments now. Welly Lee can you confirm this is the case? 

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