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can i ask how to reverse wrong posted credit memos? hoping for your help. thanks!
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Hi,
if it's a document (you have a posted credit memo), then there is only one method: create an invoice and user the "copy document" function. To get a reversal of the net change you need to check the "Correction" field in the invoice header.
with best regards
Jens
Hi! Thank you for the answer. I will try to do your advice. thanks again!
Hi Jens! follow up question, what document is it that you say?
Hi Cassy,
it's NAV speak for something with "posted" tables, but not ledger entries or registers. For example, invoices can be entered in the the invoice form/page, where you can print it more or less nicely formatted after posting it. You can send it to someone, for instance. You could also post an invoice in a Sales Journal. Then you have only ledger entries and registers, no "document" after posting. To reverse those, you could use the "Reverse Transaction" function.
Hi Jens!
thank you for sharing to me the details. If Im going to do the "copy document" in reversing, will the previous posted credit memo be erased and can be posted now correctly in correct amount and correct vendor?
Thank you so much! This thing would really help us out.
cassy
It will not be arased but amounts and Inventory will be nullified and will come back to the previous stage before posting credit memo.
you can start posting new credit memo with correct amount and vendor alter..
Thanks Mohana!
Hi, if the wrong credit memos will not be erased then it will fall overdue, it will reflect as an overdue document. How are we going to close it?
If Credit Memo is executed to reverse the Invoice , then if reverse of Invoice needed do the Credit memo. :)
I had the same issue. When you first open the sales invoice, change it to today's date and then open the Copy document document, for overdue documents. I had about 1 hour of pulling my hair out as it worked for a couple and didn't for the rest, it was hard to work out why! Hope this helps! Appreciate you may have already figured this out.
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