You’re offline. This is a read only version of the page.
Hi All
I have to send mail All team members which have same team of the owner.
Thanks & Regards
Imtiyaz Ansari
My understanding is that you want to send an email to team members by adding team members into the "to" field. There is no OOB way to achieve that, i would suggest to write a custom workflow activity+WF or Plugin to populate team members into the "to" field.
If the case you show above,
- You can have a team field on Email form
- WF/Plugin would retrieve the team members and populate the team members as To
If you use a queue, queue will have an email address, and the email will go to that email address, that email address needs to be a group email address. So, it will be like team@team.com, not like teammember_a@team.com, teammember_b@team.com, etc.
Regards,
Thanks @Naveen
So can I set directly default queue and all members of the queue receive that email?
Hello Imtiyaz,
As per my knowledge, this cannot be achievable by the OOB feature mentioned by you. however, you can try to achieve this in two ways:
1. Using Queues
2. [View:https://crmblocks.blogspot.com/2016/12/how-to-send-email-notification-to-all.html?m=1:750:50]
Hi,
MSCRM does not support sending email to a team out of the box.
You can use CRM queue as explained below.
social.microsoft.com/.../how-do-i-send-an-email-to-a-team
Or have a look at the following solutions and it gives an idea.
crmemailworkflowutilities.codeplex.com
Please mark the answer as verified if it was helpful.
Regards,
Thangamani
As team members changes over time to time, there is no direct way to achieve this using OOB workflow. you may either need a custom workflow or plugin.
Else you may need to use some third party marketing tools which has these plugins\custom workflows coded for you.
Stay up to date on forum activity by subscribing. You can also customize your in-app and email Notification settings across all subscriptions.
#1
André Arnaud de Cal...
291,240
Super User 2024 Season 2
#2
Martin Dráb
230,149
Most Valuable Professional
#3
nmaenpaa
101,156
Share
Report
All responses (
Answers (