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Service | Customer Service, Contact Center, Fie...
Suggested Answer

how we can restrict the booking if work order is already booked to resource

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Posted on by 365

pastedimage1626246902700v1.png

As you can see in the above screenshot work order no 0076 is been book twice, I want it should be booked once only 

  • Suggested answer
    Thomas David Dayman Profile Picture
    11,323 on at

    There are several ways:

    1 - Limit the Resource Requirements view at the bottom of the Schedule Board so it does not show the Work Order if its already booked

    2 - Create a plugin to throw an plugin exception to count and check the number of bookings connected to the work order if there is more than 1 booking.

    3 - Create a new field on the work order to hold the number of bookings created. When a booking is created you use a workflow to increment the field by 1 and also throw an error if the number is already 1. (You would have to maintain this field somehow. Such as updating the number if a booking is cancelled or deleted)

  • unbeatable Profile Picture
    365 on at

    can you please show me how to do that

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