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Customer experience | Sales, Customer Insights,...
Suggested Answer

Can't Get HTML Editor V1.3 To Save Data

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Posted on by 129

I am trying to use this HTML Editor  I am using V1.3 and imported it as a managed solution. I have added the multi line field and the webresource and the editor displays on the page. However any data entered doesn't save to the multiline field. It seems the save event is not get fired. but I don't know how to fix this. I have attached screenshot of the Webresource config and the area on the page the editor appears. The field above is the multiline text that I have specified in the Custom Parameters of the webresource. Anyone know how to fix this so it saves when data is entered?

salespreamble.PNG webresource.PNG

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  • Suggested answer
    LuHao Profile Picture
    40,892 on at

    Hi jonfarmer,

    Since this is an old tool, it may no longer be applicable to UCI.

    I would recommend you to use PCF Gallery to achieve rich text with multiple lines.

    The following are all PCF Gallery of Rich Text Editor, please choose one to download and install:

    1. https://pcf.gallery/rich-text-control/
    2. https://pcf.gallery/custom-rich-text-editor/
    3. https://pcf.gallery/tinymce-rich-text-editor/
    4. https://pcf.gallery/d365richtexteditor/

    This is a tutorial on how to install PCF Gallery:

    https://carldesouza.com/how-to-install-powerapps-components-from-pcf-gallery-to-your-org/

  • JAMES77 Profile Picture
    5 on at

    Hey jonfarmer,

    You should update your HTML Editor in order to fix your problem with the multiline field save. Or you can hire programmers from c++ development services to fix this HTML bug if you can't solve this problem on your own. 

    Good luck!

    James

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