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Cannot print trail balance report from web GP

Posted on by 4
Hi,
 
The issue is when we print a trail balance detailed report from web GP, and when we click on print button to save it in PDF, the session got hanged.
 
 
 
 
We have also check the event viewer from the backend, the error comes as below:
 
noWrap>+noWrap>System
 
noWrap>-noWrap>EventData
 
  noWrap>style=/FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top/>System.InvalidOperationException:
The following session host was not found in Session Central: RESTORE-4-2023. at
Microsoft.Dynamics.GP.Web.Services.Session.Service.SessionCentralBaseHandler.ReportSessions(SessionHostStatus
reportedSessionHostStatus, IEnumerable`1 reportedSessions,
ILinqDataContextProvider dataContext) at
Microsoft.Dynamics.GP.Web.Services.Session.Service.SessionCentralDatabaseHandler.ReportSessions(SessionHostStatus
reportedSessionHostStatus, IEnumerable`1 reportedSessions) at
Microsoft.Dynamics.GP.Web.Services.Session.Service.SessionCentralService.ExecuteOperation(Action`1
sessionCentralOperation)
 
 
How can I fix this, as other functions work smoothy in GP.
Even if we try to print same report from client application, it works also fine.
 
Any suggestions to fix this.
 
With Regards.
 
 
Categories:
  • IR-10051920-0 Profile Picture
    IR-10051920-0 4 on at
    Cannot print trail balance report from web GP
    Thanks David for your post.
     
    The same report works perfectly okay at desktop client, but on web it gets unresponsive.
  • David Musgrave MVP GPUG All Star Legend Moderator Profile Picture
    David Musgrave MVP ... 13,926 Most Valuable Professional on at
    Cannot print trail balance report from web GP
    Does it work if printed from the Desktop client?
     
    If the Desktop client fails, Web client has zero chance of working.
     
    Regards
     
    David 

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