Cannot purchase Dynamics Customer Insights (Refresh the page and try again. Something went wrong,)

(0) Share

Report

Posted on by NC-09051527-0

I am a Global Admin and Power Platform Administrator.

I set up a trial environment and I am trying to convert it to production by purchasing a licence. After it processes the payment I get the following error:

I have tried different browsers, different pc's inside and outside our domain.

I have tried our sales rep at Microsoft who cannot give any timeline on when this issue will be resolved except to say it's an issue.

Any thoughts ?, also see below when I try to convert inside Power Platform Admin Centre

I have the same question (0)

All responses (3)

Answers (0)

NC-09051527-0 6 on at

Like (0)

Report

Cannot purchase Dynamics Customer Insights (Refresh the page and try again. Something went wrong,)

I get this error when I try to convert using the Power Platform admin centre.

Was this reply helpful? Yes No
Leah Ju Microsoft Employee on at

Like (0)

Report

Cannot purchase Dynamics Customer Insights (Refresh the page and try again. Something went wrong,)

Hi Partner,

I suggest you create a support ticket for professional assistance following the below procedure.
Get Help + Support - Dynamics | Microsoft Docs

Was this reply helpful? Yes No
NC-09051527-0 6 on at

Like (0)

Report

Cannot purchase Dynamics Customer Insights (Refresh the page and try again. Something went wrong,)

Have raised ticket with Microsoft, acknowledgement auto reply received and then radio silence despite raising ticket days ago ??

Was this reply helpful? Yes No