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Finance | Project Operations, Human Resources, ...
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No Install button on Dynamics 365 for Finance and Operations - Warehousing in Microsoft Store

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Posted on by 5

We are trying to install the Dynamics 365 for Finance and Operations - Warehousing from the Microsoft Store for our corporate employees. When going to the link designated for it: apps.microsoft.com/.../9P1BFFD5TSTM

When we use this link however the "Install" box never appears for us to select (Screenshot attached). There's a gray outline of a box that briefly appears and then disappears. We've tried this on 5 different laptop models at our Office, some Windows 11 Pro, some Windows 10 Pro. We have tried this process on laptops on new and old hardware, ran Microsoft’s troubleshooting steps including clearing apps cache, running their troubleshooter, with or without UAC enabled, on the corporate network and directly connected to a hotspot off of our network, on and off the domain, with and without Administrator rights with no success. At this point we’re not sure what the issue is and wanted to consult with you to see if you might have an idea or might be able to point us in the right direction.![253683-d365-no-install-button.jpg][1]


[1]: /answers/storage/attachments/253683-d365-no-install-button.jpg

I have the same question (0)
  • Snorlax Profile Picture
    20 on at
    RE: No Install button on Dynamics 365 for Finance and Operations - Warehousing in Microsoft Store

    Massimo Buldrini you are the true MVP thank you so much for the update.

  • Snorlax Profile Picture
    20 on at
    RE: No Install button on Dynamics 365 for Finance and Operations - Warehousing in Microsoft Store

    THANK YOU SO MUCH 

  • Suggested answer
    Massimo Buldrini Profile Picture
    15 on at
    RE: No Install button on Dynamics 365 for Finance and Operations - Warehousing in Microsoft Store

    Hello, the app you are searching for is the old one, the new app is called "Warehouse Management" and I'm sure you can find it on MS Store.

  • André Arnaud de Calavon Profile Picture
    298,740 Super User 2025 Season 2 on at
    RE: No Install button on Dynamics 365 for Finance and Operations - Warehousing in Microsoft Store

    Hi Allbrex, Snorlax,

    When you still have the issue, I would suggest logging an incident for Microsoft Support.

  • Allbrex Profile Picture
    5 on at
    RE: No Install button on Dynamics 365 for Finance and Operations - Warehousing in Microsoft Store

    Hi Andre,

    Thanks for your reply.  This ticket was submitted by a technician on my behalf who was assisting me with the issue.  I should mention we have tried this on 3 different home desktops, 2 that are running Windows 10 Home and a third running Windows 11 Home that have no affiliation to any company policies and we're running into the same issue on those.  At this point were trying to determine if there's some additional Windows setting that has to be adjusted or if a specific account must be logged into the Microsoft Store for the button to properly appear?

  • Snorlax Profile Picture
    20 on at
    RE: No Install button on Dynamics 365 for Finance and Operations - Warehousing in Microsoft Store

    We also noticed you have to use the exact url to search for this APP in the APP Store, is this APP no longer available?

  • Snorlax Profile Picture
    20 on at
    RE: No Install button on Dynamics 365 for Finance and Operations - Warehousing in Microsoft Store

    We are also not seeing an install button, we tried a new machine out of the box on Windows 10 no Domain, tried our Windows 11 on the Domain, and also tried my home PC but that one of the buttons shows "redeem codes". We have users that have this installed and it's working for them but for us to hand out a new device we are not seeing any option to download this. We are unsure what we are missing or what all of a sudden this APP is grayed out in the APP store.

  • Suggested answer
    André Arnaud de Calavon Profile Picture
    298,740 Super User 2025 Season 2 on at
    RE: No Install button on Dynamics 365 for Finance and Operations - Warehousing in Microsoft Store

    Hi Ajaz,

    I just tried installing the app via the link you shared, and it is working on my laptop. Can you review if there is a company policy set by your administrator which prevents installing apps from Microsoft Store?

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