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Dynamics 365 Community / Forums / Microsoft Dynamics NAV (Archived) / Notification email issue
Microsoft Dynamics NAV (Archived)

Notification email issue

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Posted on by OnlyRodd 195

Good afternoon ,
I m able to send request batch approval  and the approver approved the request

I m also using workgroup  approval code and   name.

I set up aproval set up and smtp  mail and  job queue and notification entrie

The  event        :   request approved

The condition  :   approval type : user workflow group and user workflow code :101

The response   :  send notification to user<user>

I used to be able to send the notification but is not working  anymore.

I check on the event-response archived window and the  notification is inactive .

Do you have any suggestion ?

Regard Rodd !

I m using NAV 2016

*This post is locked for comments

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Notification email issue

    1. For Email notification.

    3377.Email2.jpg

    When trying to Start Job Queue , following error coming and application closed automatically.

    3377.Email2.jpg

    Please suggest ,  where is the problem...?????

  • Binesh Profile Picture
    Binesh 7,885 on at
    RE: Notification email issue

    Great to hear that!

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Notification email issue

    This worked. Many thanks Binesh.

  • Verified answer
    Binesh Profile Picture
    Binesh 7,885 on at
    RE: Notification email issue

    Hello,

    First you have to un-check the value from "Start Automatically From" Check Box, After that Click on Start Job Queue.

    See the bellow screenshot.

    cm.png

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Notification email issue

    The email notification in my installation isn't working, after following your instructions.

    I get the following screen when I attempt to start the Job Queue. Apparently it's been set to start from NAS service. How do I know if NAS service has started?

    job-queue.jpg

  • Suggested answer
    Binesh Profile Picture
    Binesh 7,885 on at
    RE: Notification email issue

    Hello,

    Check Notification Setup, See the bellow Screenshot.

    Notification-Setup-2.png

    Also check the Notification Method for Approval needs Email, See the bellow Screenshot.

    Notification-Setup-2.png

    After that Check the Job Queue, Notify Job needs to Start, See the bellow Screenshot.

    job-queue.png

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