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Does corrective purchase credit memo reinstate purchase order to unreceived state?

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Posted on by 5

I have incorrectly received and invoiced an item line on a purchase order.

I raised a corrective credit memo from the purchase invoice that was created.

Should I expect to see the stock available to receive on the purchase order reinstated?

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  • NAVUSER2019 Profile Picture
    NAVUSER2019 5 on at
    RE: Does corrective purchase credit memo reinstate purchase order to unreceived state?

    Hello, I think that there might be something in the link you gave me, I will absorb in due course and let you know.

  • NAVUSER2019 Profile Picture
    NAVUSER2019 5 on at
    RE: Does corrective purchase credit memo reinstate purchase order to unreceived state?

    Hello, thanks, I was looking for a more versatile approach. I have used your suggestion as a work around t fix the issue but even the reseller help desk seems to think that the original Purchase order line should be reinstated.

  • Suggested answer
    TeddyH Profile Picture
    TeddyH 12,720 Super User on at
    RE: Does corrective purchase credit memo reinstate purchase order to unreceived state?

    Your stock will decrease and you will need to create a new purchase order with the correct detail.

  • Suggested answer
    Suresh Kulla Profile Picture
    Suresh Kulla 43,636 on at
    RE: Does corrective purchase credit memo reinstate purchase order to unreceived state?

    Please check this, the credit memo reverses the payment, for you to reverse the inventory use the return order

    docs.microsoft.com/.../purchasing-how-process-purchase-returns-cancellations

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