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2I'm trying to customize the LiveChatWidget [@microsoft/omnichannel-chat-widget](https://github.com/microsoft/omnichannel-chat-widget). But when I add the onSubmit function that is derived from preChatSurveyPaneProps -> controlProps -> onSubmit to validate the input fields of preChatSurveyPane, the liveCHateWidget is not initiating the chat when I click on submit.
import { OmnichannelChatSDK } from /@microsoft/omnichannel-chat-sdk/;
import { LiveChatWidget } from /@microsoft/omnichannel-chat-widget/;
import {
InputValidationPane,
ChatButton,
PreChatSurveyPane,
} from /@microsoft/omnichannel-chat-components/;
import React, { useEffect, useState } from /react/;
const getOmnichannelChatConfig = () => {
// add your own OC setting, hard-coded just for sample, should be replaced with a better handling
const omnichannelConfig = {
orgId: /85007ef2-3740-40f7-99c4-385ec02041ea/, // dummy config
orgUrl:
https://d74b6a9ace5c43408eb05789f931ca-crm15.omnichannelengagementhub.com/, // dummy config
widgetId: /551b5707-0748-4a63-8eee-7b41bfbd3b95/, // dummy config
};
return omnichannelConfig;
};
const ChatWidgetV1 = () => {
const [liveChatWidgetProps, setLiveChatWidgetProps] = useState(null);
const init = async () => {
const omnichannelConfig = getOmnichannelChatConfig();
const chatSDK = new OmnichannelChatSDK(omnichannelConfig);
await chatSDK.initialize();
const chatConfig = await chatSDK.getLiveChatConfig();
const liveChatWidgetProps = {
styleProps: {
generalStyles: {
width: /400px/,
height: /600px/,
bottom: /30px/,
right: /30px/,
},
},
chatSDK,
chatConfig,
webChatContainerProps: {
disableMarkdownMessageFormatting: false, //setting the default to true for a known issue with markdown
},
};
setLiveChatWidgetProps(liveChatWidgetProps);
};
useEffect(() => {
init();
}, []);
return (
<div>
{liveChatWidgetProps && (
<LiveChatWidget
{...liveChatWidgetProps}
preChatSurveyPaneProps={{
controlProps: {
onSubmit: async (values) => {
try {
console.log(/values/, values);
} catch (error) {
console.log(/CustomError/, error);
}
},
},
}}
></LiveChatWidget>
)}
</div>
);
};
export default ChatWidgetV1;
if i remove the **onSubmit** function from **LiveChatWidget** props that is drived preChatSurveyPaneProps -> controlProps -> onSubmit, click on submit button in **LiveChatWidget** , chat inititated successfully.
I want to initiate a new chat when I click on submit button,
when i click on submit, I need to validate the form input values if the values are fine then send these values and initiated a new chat through those values. But i didn't find any solution on how to trigger a new chat in onSubmite function.
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