Hi all,
Each time I try to convert a dynamic marketing list into a static one, with a high number of members, I get the following error message:
With lists below 500 contacts there is no such problem. I looked up several threads in the regards, but none were of help (e.g. this).
Did someone experience a similar issue? I would be really happy to receive your expert opinion and support in this matter!
BR
Simona
Thank you so much for your advice, Nya & Elena! I contacted MS Support, hopefully the issue will be solved :)
Hi Simona,
I would advise you to create a ticket and let support team see what's going wrong (esp as Nya checked it already and the issue was not reproduced).
Br
Elena
Hi, Simona
I have tried to reproduce your issue but it didn’t occur.
Here is my static Marketing List which is copied from a dynamic one with 750 members.
The error is a Business Process Error in your image, which is something related to BPF or workflow.
Go to Advanced Settings > Settings > Processes and filter to find out if there is any process which is targeting at Marketing List.
Also, a log file is appreciated if there is any.
Please don't hesitate to post the "show technical details" and the "Log File" too.
Looking forward to your reply.
Best Regards,
Nya
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