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Dear Comunity,
I wonder if you could assist me with a following issue since the helplink http://go.microsoft.com/fwlink/?LinkID=398563&error=Microsoft.Crm.CrmException%3a80040265&client=platform could not provide any support on this matter concerning the Microsoft.Dynamics.EventManagement.CrmPlugins CheckIfEligibleOnSessionRegistrationCreateOrUpdate on a case where the session is eligible and there are still passes left for the session but the error message still appear when updating a Session registration record contact record
Plugin:
ExceptionFromPluginExecute: Microsoft.Dynamics.EventManagement.CrmPlugins.EventMgmtPlugin.Plugins.CheckIfEligibleOnSessionRegistrationCreateOrUpdate
ExceptionRetriable: False
ExceptionSource: PluginExecution
OriginalException: PluginExecution
PluginTrace: 2023-03-28T13:00:30.0554783Z :: Information(170015) :: Session attendance is not eligible
2023-03-28T13:00:30.0554783Z :: Information(170015) :: Begin: GetLocalizedMessage, messageCode: SessionAttendanceIsNotEligible
2023-03-28T13:00:30.0804728Z :: Information(170015) :: User language is: 1033
2023-03-28T13:00:30.0854766Z :: Information(170015) :: Begin: RetrieveJsonWebResourceByName, languageCode: 1033
2023-03-28T13:00:30.2154715Z :: Information(170015) :: Webresources returned from server. Count: 1
2023-03-28T13:00:30.2154715Z :: Information(170015) :: End: RetrieveJsonWebResourceByName , webresourcePath: msevtmgt_/Localizations/plugins1033
2023-03-28T13:00:30.2424680Z :: Information(170015) :: Begin: RetrieveLocalizedStringFromWebResource
2023-03-28T13:00:30.2424680Z :: Information(170015) :: Message value: You don't have passes for this session.
2023-03-28T13:00:30.2424680Z :: Information(170015) :: End: GetLocalizedMessage, message: You don't have passes for this session.
2023-03-28T13:00:30.2424680Z :: Information(170015) :: Exception 'InvalidPluginExecutionException' occured: You don't have passes for this session., CorrelationId:x
HelpLink: go.microsoft.com/.../
TraceText:
[Microsoft.Dynamics.EventManagement.CrmPlugins.EventMgmtPlugin: Microsoft.Dynamics.EventManagement.CrmPlugins.EventMgmtPlugin.Plugins.CheckIfEligibleOnSessionRegistrationCreateOrUpdate]
Microsoft.Dynamics.EventManagement.CrmPlugins.EventMgmtPlugin.Plugins.CheckIfEligibleOnSessionRegistrationCreateOrUpdate: Update of msevtmgt_sessionregistration]
2023-03-28T13:00:30.0554783Z :: Information(170015) :: Session attendance is not eligible
2023-03-28T13:00:30.0554783Z :: Information(170015) :: Begin: GetLocalizedMessage, messageCode: SessionAttendanceIsNotEligible
2023-03-28T13:00:30.0804728Z :: Information(170015) :: User language is: 1033
2023-03-28T13:00:30.0854766Z :: Information(170015) :: Begin: RetrieveJsonWebResourceByName, languageCode: 1033
2023-03-28T13:00:30.2154715Z :: Information(170015) :: Webresources returned from server. Count: 1
2023-03-28T13:00:30.2154715Z :: Information(170015) :: End: RetrieveJsonWebResourceByName , webresourcePath: msevtmgt_/Localizations/plugins1033
2023-03-28T13:00:30.2424680Z :: Information(170015) :: Begin: RetrieveLocalizedStringFromWebResource
2023-03-28T13:00:30.2424680Z :: Information(170015) :: Message value: You don't have passes for this session.
2023-03-28T13:00:30.2424680Z :: Information(170015) :: End: GetLocalizedMessage, message: You don't have passes for this session.
2023-03-28T13:00:30.2424680Z :: Information(170015) :: Exception 'InvalidPluginExecutionException' occured: You don't have passes for this session., CorrelationId:x
What dependencies might have an impact for this kind of a behaviour? we do have developed few CustomPlugins. Do we need to consider to adapt some logic in order to avoid this kind of errors when updating a contact on a session registration?
Hi Miamat,
It seems some custom error. It is better to debug it. For more details: learn.microsoft.com/.../tutorial-debug-plug-in
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