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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / "Cannot reserve d...
Finance | Project Operations, Human Resources, ...
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"Cannot reserve delivery note quantity"

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Posted on by Noiz 10

[Update]

I found the following case exactly the same as mine but my problem still exists after I tried cleaning up "Purchase update history clean up".

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I have Purchase Orders with stock received waiting for invoicing like below.

72380.JPG

When I try to invoice them, system crashed and they are locked like below.

41041.JPG

3022.JPG

I encountered this many years ago and the system admin of my company solved it however he left the company and no one know how to deal with it.

Anyone knows how I can release them?

Thank you!

  • Noiz Profile Picture
    Noiz 10 on at
    RE: Stock item "locked" due to system crashed

    Hi,

    I run the checks for stock and purchase order but the problem still exists.

    I found the following case which is exactly my case, but my problem still exists even I clean up the "Purchase update history clean up"...

    community.dynamics.com/.../resolved-the-inventory-quantity-to-match-for-packing-slip-x-item-y-cannot-be-reserved

  • Noiz Profile Picture
    Noiz 10 on at
    RE: Stock item "locked" due to system crashed

    Dear Prashant,

    Maybe my version is too old i.e. 2009, is the following what you are talking about?

    33848.JPG

  • Noiz Profile Picture
    Noiz 10 on at
    RE: Stock item "locked" due to system crashed

    Is the following what you mentioned? But there is nothing in it...

    6403.JPG

  • Prashant Singh Profile Picture
    Prashant Singh 8,797 on at
    RE: Stock item "locked" due to system crashed

    Dear Noiz,

    Please try to remove the pending record from invoice matching histiry and try agian.

    You may find it under accounts payable module.

  • Hashmath Profile Picture
    Hashmath 146 on at
    RE: Stock item "locked" due to system crashed

    Did you clear the record from pending vendor invoices.

  • Mehdi AMRANI Profile Picture
    Mehdi AMRANI 1,422 on at
    RE: Stock item "locked" due to system crashed

    Hi,

    Try to run a concistency check and try again.

    Kind Regards,

    Mehdi

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