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Suggested answer

Customizing OOB Reports in Dynamics 365

Posted on by Microsoft Employee

Hi,

Below is a screenshot of OOB report - Case Summary Table.

CustomReports.PNG

The dropdown First Horizontal Group shows the fields to select from case entity.

We want to add a custom field to this dropdown.

Is there a way to customize the .rdl of the report?

Thanks

  • Charles Abi Khirs Profile Picture
    Charles Abi Khirs 3,569 on at
    RE: Customizing OOB Reports in Dynamics 365

    Where are you getting this error?

    Did you have the SSDT installed on the DEV machine where ypu have installed the Visual Studio and want to edit this report?

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Customizing OOB Reports in Dynamics 365

    Thanks for the reply.

    I tried the above steps, get the following error:

    Invalid Operation: Trying to update an attribute in Live, which is not allowed.

    Here is the complete error message:

    Unhandled exception: 
    Exception type: System.ServiceModel.FaultException`1[Microsoft.Xrm.Sdk.OrganizationServiceFault]
    Message: Invalid Operation: Trying to update an attribute in Live, which is not allowedDetail: 
    
      715bb837-2f13-4ed2-940d-f7fba908908d
      -2147220970
      
        
          ApiExceptionSourceKey
          Plugin/Microsoft.Crm.ObjectModel.ReportService
        
        
          ApiOriginalExceptionKey
          Microsoft.Crm.CrmException: Invalid Operation: Trying to update an attribute in Live, which is not allowed ---> Microsoft.Crm.CrmException: Invalid Operation: Trying to update an attribute in Live, which is not allowed
       at Microsoft.Crm.ObjectModel.ReportServiceInternal`1.UpdateInternal(Report entity, Report origReport, ExecutionContext context)
       --- End of inner exception stack trace ---
       at Microsoft.Crm.Extensibility.VersionedPluginProxyStepBase.Execute(PipelineExecutionContext context)
       at Microsoft.Crm.Extensibility.PipelineInstrumentationHelper.Execute(Boolean instrumentationEnabled, String stopwatchName, ExecuteWithInstrumentation action, PipelineExecutionContext context)
       at Microsoft.Crm.Extensibility.Pipeline.<>c__DisplayClass6_0.b__0()
        
        
          ApiStepKey
          64cdbb1b-ea3e-db11-86a7-000a3a5473e8
        
        
          ApiDepthKey
          1
        
        
          ApiActivityIdKey
          06007602-83b1-4780-b64b-0ad8e50a2140
        
        
          ApiPluginSolutionNameKey
          System
        
        
          ApiStepSolutionNameKey
          System
        
        
          ApiExceptionCategory
          SystemFailure
        
        
          ApiExceptionMesageName
          UnExpected
        
        
          ApiExceptionHttpStatusCode
          400
        
      
      http://go.microsoft.com/fwlink/?LinkID=398563&error=Microsoft.Crm.CrmException:80040216&client=platform
      Invalid Operation: Trying to update an attribute in Live, which is not allowed
      2021-03-05T12:00:42.9324902Z
      false
      
      
      
      
    

  • Suggested answer
    Charles Abi Khirs Profile Picture
    Charles Abi Khirs 3,569 on at
    RE: Customizing OOB Reports in Dynamics 365

    Hello,

    You can select the report > edit and in more actions, "Download Report" button as a rdl file, and change it in the visual studio.

    Once done, you can reupload it as an existing file.

    Note: take a backup of the existing report in case you need to do a rollback.

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