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Microsoft Dynamics NAV (Archived)

How to fix date error on customer card.

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Cannot open one customer card, all others are functioning properly as far as we can tell. 

When I try to open the one customer card I receive the following message:  The date is not valid. Page Edit - Customer Card must close.

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  • ManishS Profile Picture
    86 on at
    RE: How to fix date error on customer card.

    is there any customization, some date calculation is happening when you try to open the page.

  • Nitin Verma Profile Picture
    21,591 Moderator on at
    RE: How to fix date error on customer card.

    This is regarding that you system has a different date format then the customer data has the date, in that case, please debug and analysis the problem

  • Suggested answer
    RockwithNav Profile Picture
    7,952 Super User 2025 Season 2 on at
    RE: How to fix date error on customer card.

    Sis you triggered anything from SQL?

  • Suggested answer
    Amol Salvi Profile Picture
    18,698 on at
    RE: How to fix date error on customer card.

    Activate debugger to check the issue in detail..

  • Suggested answer
    Community Member Profile Picture
    on at
    RE: How to fix date error on customer card.

    Hello,

    Well, I suggest you use the debugger to get in which table the date causes the problem then use NAV Development Environment to open it (using Run button) and correct the date manually. you can correct the date using SQL server as well.

    --PERHAPS you've changed your date format in Windows/NAV and you stored a date in this format for example dd-mm-yyyy (let's say it's 15-08-2018) then you changed the date format to mm-dd-yyyy which means mm=15 while there is no month 15 !

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    Please verify my answer if you find my answer helpful. Doing so you'll show other community members that there was found a solution and you credit my help.

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    Best Regards,

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