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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Dynamics AX service er...
Microsoft Dynamics AX (Archived)

Dynamics AX service error , error code 90

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Posted on by pooh 75

Hi all, 

I am having below error when I start Microsoft dynamics AX service.

"Windows could not start the Microsoft Dynamics AX object server 6.3$0 Microsoft Dynamics AX  on local computer.For more information, review the System Event Log.If this is a non-Microsoft service, contact the service vendor, and refer to service specific error code 90."

When I restart the service for the second time, there is no error and it is resolved.

I would like to know the cause of the error occured and do anyone have the same experience.

Thanks in advance.

*This post is locked for comments

  • M Pilsner Profile Picture
    M Pilsner 25 on at
    RE: Dynamics AX service error , error code 90

    Connect database server with Microsoft SQL Server Management Studio.

    Execute the following SQL script in given order:

    replace [DatabaseName] with your database name

    -- This query will rollback any transaction which is running on that database

    -- and bring SQL Server database in a "single user" mode

    ALTERDATABASEMicrosoftDynamicsAX SETSINGLE_USER WITHROLLBACKIMMEDIATE

    -- Marking database READ_ONLY, disable logging,

    -- and limiting access only to members of the sysadmin fixed server role

    ALTERDATABASEMicrosoftDynamicsAX SETEMERGENCY

    -- Checks the logical and physical integrity of all the objects in the specified database

    DBCC checkdb(MicrosoftDynamicsAX)

    -- In case of simple failure then we can use allow data loss option to recover Database

    --  DBCC CheckDB (MicrosoftDynamicsAX, REPAIR_ALLOW_DATA_LOSS)

    -- Set database accessibility to it's original state, allowing all logins

    ALTERDATABASE MicrosoftDynamicsAX SETMULTI_USER

    EXEC sp_resetstatus MicrosoftDynamicsAX

    I found this, may help you.

  • Suggested answer
    Grygory.Ivanov Profile Picture
    Grygory.Ivanov 160 on at
    RE: Dynamics AX service error , error code 90

    Hello,

    There have been a similar tread before - it usually means AOS can't connect to SQL DB (because DB might be in specific state that rejects connections):

    community.dynamics.com/.../dynamics-ax-2012-error-code-90-unable-to-connect-to-database

    you might also want to check non-prod environments trying to connect to the same DB (but usually the error is different, similar to multi-AOS and license limitations scenrios)

  • Shabir Ahmad Profile Picture
    Shabir Ahmad 3,024 on at
    RE: Dynamics AX service error , error code 90

    Hi all,

    any solution for this i am facing?

    best regards,

    Shabir Ahmad

  • pooh Profile Picture
    pooh 75 on at
    RE: Dynamics AX service error , error code 90

    Hi Mark

    I think the cause is SQL server's service  has stopped and so the error occured when I try to start AX service.

    Thank you so much and your advice helped a lot.

  • Mark Boy2 Profile Picture
    Mark Boy2 490 on at
    RE: Dynamics AX service error , error code 90

    If that doesn't work, you have to check the Microsoft Dynamics Ax configuration

  • Mark Boy2 Profile Picture
    Mark Boy2 490 on at
    RE: Dynamics AX service error , error code 90

    Do you have AOS enabled anywhere else or Only one enabled?

    I once tried to disable a fourth AOS service when it was already enabled in three places

  • pooh Profile Picture
    pooh 75 on at
    RE: Dynamics AX service error , error code 90

    Hi Mark.

    Thanks for your reply.

    Yes , I restart  AOS service for the second time and it works well .( The error occurs when I start AOS service for the first time).

    when the error occured, I checked system event log and found nothing special to define the casue of the error.

    the event log error says

    "The Microsoft Dynamics AX object Server 6.3$0 Microsoft Dynamics AX terminated with the following service specific error :%%90"

    I would like to find the cause of the error because customer want it.

  • Mark Boy2 Profile Picture
    Mark Boy2 490 on at
    RE: Dynamics AX service error , error code 90

    Did you try to restart your AOS service mechine ? or you can open the Window system events book for error details

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