How do I embed images in a html mail template (Ax2009)

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I have been trying to add an image to a html template. If I add an image using the image button in the editor, the following html is sent to the receiver:

I guess images will never be embedded, but if I point to a URL instead I get a similar html code in the message and the image is shown in the email as a link with the text "[Unknown file : ]"

Do I have to create the html code on my own? Or how should I interpret this strange result?

/Jonas

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Mykola Galak on at

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Adding image in the template editor is enough to make it work. Please make sure that image file you are trying to embed is located in folder specified in Administration->Setup->E-mail parameters->Allow embeded data and attached files from.

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Community Member on at

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How is this file supposed to be embedded in the html mail? The html I pasted in my query is the actual html that is sent to the receiver. Even if I send this to myself (I have access to this folder, and the folder has been setup as you suggested) I still do not see the image.

Is Outlook really supposed to be able to interpret this html code?

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Community Member on at

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Well, I looked into this a bit more. It seems like we are using our own code, and it has not been written properly (after conversion from Ax3). So I guess I will have to do some coding now to make our own code embed the images.

However, using the default sendmail method still gave me some headaches. It seems like the method isFromAttachmentsFolder is not working properly. If the allowed attachment path looks like this: \\servername\folder, the code does not work, since the line

attachmentsFolder = Global::strReplace(attachmentsFolder,'\\','/');

replaces "\\" with "//" for some strange reason. After that conversion, the allowed path does not match the actual file path and the image is never embedded.

/jonas

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Edvandro Santos 55 on at

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Hi Jonas, use your attachments folder path as \server\path\ and it will work.

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Edvandro Santos 55 on at

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Hi Jonas, use your attachments folder path as \server\path\ and it will work.

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