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Service | Customer Service, Contact Center, Fie...
Answered

Is there any Possibility to Create Services Bundle in Field Services

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Posted on by 295

I have a scenario to create a bundle of services to facilitate the customer. As, I have created a bundle of services however when I set the Field Service type equals to Service error pops up on the. 

Therefore, my question is there any possibility or method to create Services Bundle in Field Services.

Thank you,

Regards,

I have the same question (0)
  • Verified answer
    Gabriel Dias Junckes Profile Picture
    2,428 on at
    RE: Is there any Possibility to Create Services Bundle in Field Services

    Hi Ashar.

    You can use Incident Type.

    The work order can have multiple incident types and each of them can have a few of the products that you would configure in the bundle.

    docs.microsoft.com/.../configure-incident-types

  • Ashar Mustafa Profile Picture
    295 on at
    RE: Is there any Possibility to Create Services Bundle in Field Services

    Thanks Gabriel Dias Junckes for your assistance.

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