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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Transform Dynamics for...
Customer experience | Sales, Customer Insights,...
Answered

Transform Dynamics for Marketing Full License into "Solution Only" or "Sandbox Solution"

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Posted on by Thomas Fialek 248

Hi all,

we deployed the full version of Dynamics 365 for Marketing accidentally on our Test-Instance. The full version license is obviously necessary for the production environment.

Is it possible to transform this version into the "solution only" version or "sandbox" version? I don't want to remove the solution and deploy again the "solution only" or "sandbox" version on the instance.

Thanks in advance.

  • Verified answer
    Vincent Groenheijde Profile Picture
    Vincent Groenheijde 205 on at

    Hi Thomas,

    To achive this you need to uninstall the Dynamics Marketing application

    You can see an instruction on this link: https://docs.microsoft.com/en-us/dynamics365/marketing/uninstall-marketing

    The Marketing uninstall wizard handles most of the uninstall process. The uninstall wizard:

    • Removes all services for Marketing, event management, and Dynamics 365 Connector for LinkedIn Lead Gen Forms
    • Removes the marketing insights service and its data
    • Turns off user syncing from Office 365 for Dynamics 365 Marketing users
    • Frees your Dynamics 365 Marketing license for use with another Dynamics 365 instance

    Hope this helps, if you have any further questions let me know by replying.

    Regards,

    -Vincent

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