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Customer experience | Sales, Customer Insights,...
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Transform Dynamics for Marketing Full License into "Solution Only" or "Sandbox Solution"

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Posted on by 248

Hi all,

we deployed the full version of Dynamics 365 for Marketing accidentally on our Test-Instance. The full version license is obviously necessary for the production environment.

Is it possible to transform this version into the "solution only" version or "sandbox" version? I don't want to remove the solution and deploy again the "solution only" or "sandbox" version on the instance.

Thanks in advance.

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  • Verified answer
    Vincent Groenheijde Profile Picture
    205 on at

    Hi Thomas,

    To achive this you need to uninstall the Dynamics Marketing application

    You can see an instruction on this link: https://docs.microsoft.com/en-us/dynamics365/marketing/uninstall-marketing

    The Marketing uninstall wizard handles most of the uninstall process. The uninstall wizard:

    • Removes all services for Marketing, event management, and Dynamics 365 Connector for LinkedIn Lead Gen Forms
    • Removes the marketing insights service and its data
    • Turns off user syncing from Office 365 for Dynamics 365 Marketing users
    • Frees your Dynamics 365 Marketing license for use with another Dynamics 365 instance

    Hope this helps, if you have any further questions let me know by replying.

    Regards,

    -Vincent

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