Skip to main content

Notifications

Announcements

No record found.

Customer experience | Sales, Customer Insights,...
Unanswered

How to best manage tracking consent with Customer Insights Journeys

(1) ShareShare
ReportReport
Posted on by 37
I would like to know how to best handle tracking consent in Customer Insights Journeys. I think it should be like this but do not know how to solve it. Insights would be most appreciated. 
 
In Norway we need to be GDPR compliant, so I need contacts to opt-in to tracking consent. This we can do with cookies on our website. How can I make sure that acceptance/ no acceptance of all cookies or a specific cookie opts a contact in or out?
 
And is it best practice to have tracking consent as a part of the preference center?

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Verified Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,391 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,445 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans