Notifications
Announcements
Hello,
I have created a form in the marketing app, and I have embedded it in our CMS. That form has a dropdown list for example like below:If I add another item from the list in Dynamics for example BMW, it's not showing in the form automatically. I tried to stop the form and re-publish it, but that didn't work at all. What worked is if I completely remove the form car fields and re-add it. Is this really Dynamics functionality or bug? I'm not sure that clearing the cache will do the trick either. Can someone please explain why? Perhaps I'm doing something wrong, as we have more than 20 form in different languages that need to be updated and re-published.
Thanks for your help,
Hi,
It is true that you need to remove the form field from the form and re-add it in order to make the new option appear in the website. Although the form has been stopped and go live again, it will not reload the options, since the new option is added to the field in the entity but which in the form is the form field mapped to the field before the addition. The removal and re-addition of the form field can reload the mapping data.
You can post your proposal to Ideas forum. It allows others to vote for your proposal and drive the issue to be resolved.
If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.
Best Regards,
Nya
Thank you very much Nya!
Under review
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.
As AI tools become more common, we’re introducing a Responsible AI Use…
Thanks to all of our 2025 Community Spotlight stars!
These are the community rock stars!
Stay up to date on forum activity by subscribing.
Tom_Gioielli 60 Super User 2026 Season 1
Eugen Podkorytov 49
Jimmy Passeti 33 Most Valuable Professional
