i have this code when task rejected and the case the csu case status will be reject
try
{
trace.Trace("inside try");
//obtain the target entity from the inputparameter
Entity target = (Entity)context.InputParameters["Target"];
//rettrive
trace.Trace("retrieve task");
Entity entity = service.Retrieve("task", target.Id, new ColumnSet(true));
EntityReference regardingCaseRef = entity["regardingobjectid"] as EntityReference;
//retrive regarding from the back end
trace.Trace("2");
Entity regardingCase = service.Retrieve(regardingCaseRef.LogicalName, regardingCaseRef.Id, new ColumnSet(true));
//retrieve entityrecord from the ms crm server that match the
trace.Trace("4");
QueryExpression qeRelatedTasks = new QueryExpression("task");
qeRelatedTasks.ColumnSet = new ColumnSet(true);
qeRelatedTasks.Criteria.AddCondition(new ConditionExpression("regardingobjectid", ConditionOperator.Equal, regardingCaseRef.Id));
EntityCollection relatedTasks = service.RetrieveMultiple(qeRelatedTasks);
trace.Trace("check bool");
if (AllTaskReject(relatedTasks))
{
//resovle the case
//769190006 //create an incident
trace.Trace("create incident");
Entity IncidentResolution = new Entity("incidentresolution");
IncidentResolution.Attributes["subject"] = "Subject Closed";
trace.Trace("inheritance");
//Inheritance OBJECT
IncidentResolution.Attributes["incidentid"]= new EntityReference("incident",entity.Id);
IncidentResolution.Attributes["cos_csucasestatus"] = new OptionSetValue(806570002);
service.Update(IncidentResolution);
}
}
catch (FaultException ex)
{
throw new InvalidPluginExecutionException("An error occurred in the plug-in.", ex);
}
}
public bool AllTaskReject(EntityCollection relatedTasks)
{
//check all the the task if rejected continue if on task not rejected do nothing
if (relatedTasks.Entities.All(x => x.GetAttributeValue<OptionSetValue>("cos_csutaskstatus")?.Value == 769190003))
{
return true;
}
else
{
return false;
}
}
