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Dynamics 365 Community / Forums / Finance forum / Label text not showing...
Finance forum

Label text not showing on user interface

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Posted on by 5

Hi,

Dynamics AX 365. I created a label file and used the labels in tables and forms for labels, captions and static text. When I am opening a form (simple list) labels are showing like @XXXXX instead of text. I have done Sync, Build, IIS Reset and AOS restart, but no use. In the development environment when selecting the design of the form and navigating to preview is showing the correct label text.

Can any one suggest how to resolve this.

Thanks

Anil.

  • Rich Profile Picture
    275 on at
    RE: Label text not showing on user interface

    Thanks Prithvikaa. That leaves me confident there isn't anything relevant in our Application Suite folder then.  I should probably create a new thread.

  • Prithvika R Profile Picture
    5 on at
    RE: Label text not showing on user interface

    Hi Rich,

    As I mentioned in my earlier post, I had migrated the solution from AX 2012 to D365FO hence the label file initially got created in the Application Suite package. I had to later create a new package/model and manually move the label file to that.  

    Since the label file was initially created in the Application Suite there were references (dll files) related to that in the Resource folder.

    I don't remember the exact names of the dlls that i deleted from the resource folder but hope this answers your question.

    Thanks,

    Prithvika

  • Rich Profile Picture
    275 on at
    RE: Label text not showing on user interface

    Anil,

    Thanks: my question to Prithvika was intended to ask what they deleted in the ApplicationSuite folder. I've already tried deleting the equivalent of the MyModel folder from your explanation (I realise I could have made that clear in my previous post) and redeploying an all-in-one package to no avail.  Given that Prithvika mentioned that they deleted from ApplicationSuite, which I'm pretty confident won't have been their model, I'm trying to work out what else could be relevant other than the folder I've already tried.

  • Anil Kumar Karasi Profile Picture
    5 on at
    RE: Label text not showing on user interface

    Hi Prithvika,

    Its simply the model directory where our customizations are storing under AOSService\PackagesLocalDirecotry\

    For example, assume your model name is MyModel, then it will be like below.

    <Drive>:\AOSService\PackagesLocalDirectory\MyModel\MyModel\AxLabelFile\LabelResources\<Language folder>

    Thanks

    Anil.

  • Rich Profile Picture
    275 on at
    RE: Label text not showing on user interface

    Prithvika,

    I'm seeing similar behaviour in one of our environments, so may I please ask: Which model were your label files in? How did you identify the "related dlls"? I don't see anything under the ApplicationSuite folder that clearly relates to the model/solution for which my labels are missing.

    Hoping a 4 year old thread may still get some attention...

  • Suggested answer
    Tadas Kuraitis Profile Picture
    5 on at
    RE: Label text not showing on user interface

    stuck on same issue -  create a label file with numbers @XXX001 and of course had the same result as described in the topic.

    just I know that you may use labels with numbers, cause earlier I have already used label file with name @LableFile_XXX001 and it worked.

    it seems you have to put a separator (_) before numbers when creating the label file in order to work.

    . LF_XXX_001

    . XXX_001

    ...

  • Kurt Warner Profile Picture
    155 on at
    RE: Label text not showing on user interface - Dynamics AX 365.

    I had this same problem. Label like @XXX001:XXX0011 was only displaying @XXX001. I deleted the label file and created one without numbers in the file name such as @XXX:XXX1 and the label displayed correctly. So I deleted the XXX label file and created YYY001 label file. The label @YYY001:YYY0011 only displayed @YYY001 on the form. I deduce that the label file cannot have numbers in the file name.

  • Suggested answer
    Community Member Profile Picture
    on at
    RE: Label text not showing on user interface - Dynamics AX 365.

    Hi Anil,

    If you create a new label file , please do not use @ prefix for LABEL IDs. that makes problem for new created label files. However, If you upgraded your label file from older version of AX, there is no problem you can use label Id with prefix @ and you do not need to define label file name when you use old upgraded label files.

    As summary:

    For new label files:

    1- do not use @ on defining Label Id.

    2- Use @LabelFile:LabelId format.

    3- Care case sensitive.

    For Old / upgraded label files:

    1- You can use @ on defining label files.

    2- You just only use labelId @XYZ123 during labeling and no necessary for label file name.

    3- no case sensitive.

    Please do IISReset after any change and run sysFlushAOD etc.

  • HUNTopi Profile Picture
    on at
    RE: Label text not showing on user interface - Dynamics AX 365.

    I've found if "-" (hyphen) is included in the label file name, labels are shown as you described.

    Once I created a label file name without a hyphen, it show up correctly.

  • Suggested answer
    Community Member Profile Picture
    on at
    RE: Label text not showing on user interface - Dynamics AX 365.

    Hi Anil,

    I did delete the label files from the model. The issue got resolved once i deleted the related dll files in the below paths

    <Drive>:\AOSService\PackagesLocalDirectory\ApplicationSuite\Resources

    <Drive>:\AOSService\PackagesLocalDirectory\ApplicationSuite\Resources\<language>

    Thanks,

    Prithvika

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