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Customer experience | Sales, Customer Insights,...
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Dynamics 365 CRM with Kerberos authentication --conflict

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Posted on by 95

Hi there,

I am configuring the Dynamics 365 CRM V8.2 with Kerberos authentication. In this article,

https://techcommunity.microsoft.com/t5/iis-support-blog/setting-up-kerberos-authentication-for-a-website-in-iis/ba-p/347882

it says the Anonymous Authentication should be disabled and windows Authentication should be enabled like below:

 pastedimage1602105732289v1.png

But whenever I disabled the Anonymous Authentication. In Dynamics CRM, I got the error from Sales > Dashboard I got error as below:

pastedimage1602105754087v2.png

I wonder if any body can help me to fix it?

By the way I am System Administrator role in CRM and we use https to configured.

Thanks

I have the same question (0)
  • edmunch Profile Picture
    Microsoft Employee on at

    I did not think you needed to disable Anonymous Authentication.  What happens if you leave it enabled?  Also, in Windows Auth Advanced Settings, does it show that Kernal-mode Auth is enabled?

  • fordersheng@hotmail.com Profile Picture
    95 on at

    If  Anonymous Authentication is enabled, the IIS will use Anonymous Authentication first instead of Kerberos authentication. We need to configure Kerberos authentication.

    yes, Kernal-mode Auth is enabled?

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