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Recommendation: When filling support tickets, please make sure to add following information from error screen to the ticket for getting quicker resolution:
1) Timestamp
2) Service Request Id
3) Error code (if available)
Also note: Providing the information as text in addition to attaching the image to the support case can help with easier log search during support ticket creation and more accurate solutions.
Example error screen:
Hi,
This is really helpful.
If found helpful, Please mark my answer verified.
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André Arnaud de Cal...
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Martin Dráb
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nmaenpaa
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