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Reports need to be upgraded incorrectly report

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Posted on by Richard Wheeler 75,730

I did an upgrade from GP 2018 to GP 18.2.1060 the other night. I started on the server by updating all the companies and then the forms and reports. When done I copied the updated forms and reports to a shared folder. Using the GP 18.2.1060 service pack I proceeded to update all the workstations. On one computer, and only one computer, I was greeted with the message that the reports dictionary had to be upgraded. The only fix was to copy a working GP folder from another workstation. What would have made this one workstation complain about the reports version when all the others did not? They all pointed to the same shared reports dictionary?

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Install and Upgrade
  • Derek Albaugh Profile Picture
    Derek Albaugh on at
    RE: Reports need to be upgraded incorrectly report

    I was talking to some colleagues here and that is what we were thinking.

    What we've seen is that if someone doesn't have permissions to write back to the Dex.ini in the GP install directory, it then attempts to create another Dex.ini in the user's own directory i.e. C:\Users\(UserID)\.......etc., and to do that, we have to ask what dictionary to use.

    To verify, make sure the users have full rights to the GP install directory and that the Dex.ini is in the Data folder contained within.

  • Beat Bucher GP Geek GPUG All Star Profile Picture
    Beat Bucher GP Gee... 28,021 Moderator on at
    RE: Reports need to be upgraded incorrectly report

    Hi Richard,

    This might look like some permission issues on that particular workstation ? or user permissions ?

  • Richard Wheeler Profile Picture
    Richard Wheeler 75,730 on at
    RE: Reports need to be upgraded incorrectly report

    Thanks Derek. Since copying from another seems to fix it the issue must be something locally. I will say however, when I first launched GP after the copy I was prompted with the old "Where is the dictionary" and the correct response was "Windows". My guess is if you trace that back you may find the reason.

  • Suggested answer
    Derek Albaugh Profile Picture
    Derek Albaugh on at
    RE: Reports need to be upgraded incorrectly report

    We've seen this in a couple of cases, but as to what the cause is, we really can't say. I want to say we've seen it on all of the year-end versions and not necessarily just 18.2.xxxx, where one workstation will keep stating it needs the forms/reports dictionary files upgraded, even though they may be pointing to the same dictionary files all other machines/GP installs are pointed to and working fine.

    When we see it, we usually end up moving the dictionary files local, and upgrading them, then it works fine.

    Again, we don't see it all the time and we haven't recreated the issue, but yes, we have seen it but do not know what is causing it to occur.

    Thanks

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