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Asset Suffix marked as inactive when entering a new asset

Posted on by 75,730

On the Fixed Asset General screen I am trying to add a new asset. I am getting the message " Asset XXXXX suffix 1 is not an ACTIVE asset and cannot be accessed via cards".

How can this be given this is a new asset? I can enter other assets just fine.

  • Richard Wheeler Profile Picture
    Richard Wheeler 75,730 on at
    RE: Asset Suffix marked as inactive when entering a new asset

    Thanks Adam, this issue turns out to be too many cooks in the kitchen.  I was asked to import assets into Fixed Assets. Unbeknownced to me someone was manually entering the same assets and had marked some as Inactive. This became clear once I examined FA00100.ASSETSTATUS.

  • Suggested answer
    agaber Profile Picture
    agaber on at
    RE: Asset Suffix marked as inactive when entering a new asset

    Hi Richard-

    Thank you for posting your question on the Forums.  I would double check if you have a corrupt record in the FA00100/200 tables.

    select * from FA00100 order by DEX_ROW_ID desc

    Do you see the erring Asset Index?  If so, double check the FA00200

    select * from FA00200 where ASSETINDEX 'XXX'

    If not, just run a generic select and see if anything looks off:

    select * from FA00200 order by DEX_ROW_ID desc

    If you see any corrupt records, restore a backup to TEST and delete them there and see if the issue persists or not.

    If you don't see anything suspicious in either table and/or removing records does not work, it would be best to open a support case so we can take a deeper look at the FA tables and/or grab a log of the error if needed.

    Have a great day!

    Adam G.

    Microsoft Dynamics GP

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