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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Purchase order confirm...
Finance | Project Operations, Human Resources, ...
Answered

Purchase order confirmation Button is gray

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Posted on by Shabir Ahmad 3,110

Purchase-Order-Confirmationbutton.png

Hi Experts,

Why Purchase order confirmation button is disable or gray. Client can not confirm it.

Best Regards,

Shabir Ahmad

  • Shabir Ahmad Profile Picture
    Shabir Ahmad 3,110 on at
    RE: Purchase order confirmation Button is gray

    Thanks to All my dears, there was a workflow.

    Best Regards,

    Shabir Ahmad

  • Verified answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Purchase order confirmation Button is gray

    Hi Shabir,

    Your workflow seems incomplete.

    Can you track who has some tasks assigned by clicking the workflow history button and chasing the one to complete his task?

    Once the workflow is completed, you should be able to see the active confirmation button.

    Best regards,

    Ludwig

  • Verified answer
    Ramit Paul Profile Picture
    Ramit Paul 22,572 Most Valuable Professional on at
    RE: Purchase order confirmation Button is gray

    It is in review, that is the reason the confirm is gray, you have workflow, that has to be completed first.

  • Shabir Ahmad Profile Picture
    Shabir Ahmad 3,110 on at
    RE: Purchase order confirmation Button is gray

    purcchase.png

    Thanks to all experts,

    Please check the status of this PO in the above image.

    Best Regards,

    Shabir 

  • Suggested answer
    Ramit Paul Profile Picture
    Ramit Paul 22,572 Most Valuable Professional on at
    RE: Purchase order confirmation Button is gray

    Hello Shabir,

    Alright.

    Before you confirm PO, the PO needs to be in approved state, either auto or if you have workflow, that needs to be completed.

    Can you confirm the above?

    If the above process is done then check the type if that is purchase order or journal etc, that has to be Purchase order.

    Please check and update.

  • Community Member Profile Picture
    Community Member on at
    RE: Purchase order confirmation Button is gray

    Hi Shabir,

    Please check the order type first, purchase order or journal or others?

  • Verified answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Purchase order confirmation Button is gray

    Hello Shabir Ahmad,

    There seems to be a workflow that needs to be completed first.

    If it is completed, I would expect that you can confirm the PO.

    Best regards,

    Ludwig

  • Shabir Ahmad Profile Picture
    Shabir Ahmad 3,110 on at
    RE: Purchase order confirmation Button is gray

    Hi Ramit Paul,

    But my user id is Administrator all the roles i have.

    Best Regards,

    Shabir Ahmad

  • Ramit Paul Profile Picture
    Ramit Paul 22,572 Most Valuable Professional on at
    RE: Purchase order confirmation Button is gray

    Hi,

    Is the same PO can be confirmed by sys admin role ?

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