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With the depreciation of the existing service scheduling capabilities, to be replaced with the new unified scheduling engine. How, using the custom actions/api should we be querying the new scheduling engine to find available time slots?
How to get time slots using msdyn_SearchResourceAvailability API?
Any help would be greatly appreciated!
Hi Gabriel,
We are using resource type crew to get res availability and tried using api provided by Microsoft but it doesn't honor filters like resourcespecification or preferred resources.
Output is for all, clearly bug in MS api.
Raised support ticket but they are not able to help us from last 2 months.
Hi, just want to say thank you, because I was not being able to properly configure the Characteristics on the Constraints, and because of this OLD reply of yours, I can!
Not all heroes wear capes!
Hi Sudhir.
Yes, you can register this the plugin at any event. I haven't used it on Flow but I think could be a good idea. You may need to use a generic HTTP Request for it.
You could register on the Resource Requirement (async) but I don't recommend. There are a lot of Microsoft plugins running to create the calendar, adding the preferred resources and so on.
Hi Gabriel,
This code for the plugin is registered against which event on which entity? I'm assuming not the create/update of the resource requirement record.
Also thanks so much for sharing your code, your help is super appreciated.
Thanks,
Sudhir
Follow these steps according to the sample.js file you create in Microsoft D365:.
I hope this helps you!
More over here :https://cloudblogs.microsoft.com/dynamics365/it/2019/07/15/how-to-use-resource-schedulings-search-resource-availability-api/
Regards
Hi Gabriel, Could you please share the code. Thanks in advance.
Hi Sabina.
I am using C# to call the API and it worked fine for me, I will share my code and happy to help if you need.
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public OrganizationRequest Create()
{
var req = new OrganizationRequest()
{
RequestName = "msdyn_searchresourceavailability"
};
// Resource Requirement
Entity newReqObject = new Entity("msdyn_resourcerequirement");
newReqObject["msdyn_fromdate"] = new DateTime(2019, 11, 11, 8, 30, 0, DateTimeKind.Local).ToUniversalTime();
newReqObject["msdyn_todate"] = new DateTime(2019, 11, 15, 17, 30, 0, DateTimeKind.Local).ToUniversalTime();
newReqObject["msdyn_remainingduration"] = 30;
newReqObject["msdyn_duration"] = 30;
// These three fields are not in the document but you use to filter the location
newReqObject["msdyn_worklocation"] = new OptionSetValue(690970000);
newReqObject["msdyn_latitude"] = -43.50185;
newReqObject["msdyn_longitude"] = 172.59811;
// Settings
Entity travelRadius = new Entity("travelradius");
travelRadius["Value"] = 50;
travelRadius["Unit"] = 192350001;
Entity settings = new Entity("systemuser");
settings["MaxResourceTravelRadius"] = travelRadius;
settings["ConsiderTravelTime"] = true;
settings["UseRealTimeResourceLocation"] = true;
// Rescourse Specification
var rescourseSpecificationEntity = new Entity
{
LogicalName = "systemuser"
};
EntityCollection characteristicsUnitEntityCollection = new EntityCollection();
Entity characteristic1 = new Entity();
characteristic1.Attributes.Add("characteristic", new EntityReference("characteristic", new Guid("98e62c87-f7d1-4c4b-bca7-9531ae91da99")));
characteristicsUnitEntityCollection.Entities.Add(characteristic1);
Entity characteristic2 = new Entity();
characteristic2.Attributes.Add("characteristic", new EntityReference("characteristic", new Guid("98e62c87-f7d1-4c4b-bca7-9531ae91da99")));
characteristicsUnitEntityCollection.Entities.Add(characteristic2);
//Territories
EntityCollection territoriesEntityCollection = new EntityCollection();
Entity territory = new Entity();
territory.Attributes.Add("territory", new EntityReference("territory", new Guid("98e62c87-f7d1-4c4b-bca7-9531ae91da99")));
territoriesEntityCollection.Entities.Add(territory);
//Teams
EntityCollection teamsEntityCollection = new EntityCollection();
Entity team = new Entity();
team.Attributes.Add("team", new EntityReference("team", new Guid("98e62c87-f7d1-4c4b-bca7-9531ae91da99")));
teamsEntityCollection.Entities.Add(team);
//Business Units
EntityCollection BUEntityCollection = new EntityCollection()
{
[0] = new Entity("businessunit", new Guid("98e62c87-f7d1-4c4b-bca7-9531ae91da99"))
};
// Add to constraint
var constraintEntity = new Entity("systemuser");
constraintEntity.Attributes.Add("Characteristics", characteristicsUnitEntityCollection);
constraintEntity.Attributes.Add("BusinessUnits", BUEntityCollection);
constraintEntity.Attributes.Add("Territories", territoriesEntityCollection);
constraintEntity.Attributes.Add("Teams", teamsEntityCollection);
rescourseSpecificationEntity.Attributes.Add("Constraints", constraintEntity);
// Add to request object
req["Version"] = "1";
req["Settings"] = settings;
req["Requirement"] = newReqObject;
// Optional - Use it to filter the resources
req["ResourceSpecification"] = rescourseSpecificationEntity;
return req;
}
Hi,
Thanks for the reply.
P.S -I need time slots through plugin/code not JavaScript.
I went through both of these links but When I tried to assign an entity in "Settings" parameter I am getting an error "object reference not set to an instance of an object".
Basically I didn't understand below line in the first link in "Settings" section.
"Settings are specified as attributes in an entity bag. The type of does not matter, you can specify any entity logical name".
What to pass in "Settings" parameter of "msdyn_SearchResourceAvailability" api ????
Below are the input parameters for "msdyn_SearchResourceAvailability" API. Out of 4 parameters 3rd one is not clear.
1. Version - string (Mandatory)
2. Requirement - Need to pass "resource requirement" entity details (Mandatory)
3. Settings - from which entity??? (Mandatory)
4 ResourceSpecification - from which entity (Can skip this as not Mandatory)
The solution is available in the following links.
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