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Email Server Error Code: InvalidForwardMailItem

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Posted on by Mrunalini

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Exception : Email for Forward Mailbox 43efa184-e03b-e911-a96f-000d3ad24077 was rejected. ValidForwardEmail : False, ApprovedForwardMailboxExists : True.

Can i know the reason for this exception?

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Community Member Microsoft Employee on at

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RE: Email Server Error Code: InvalidForwardMailItem

please verify your mailbox email. i think your email id is incorrect and then click the approve email button and the Test & Enable Mailbox button on menu tool.
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Satish Tiwari - CRM on at

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RE: Email Server Error Code: InvalidForwardMailItem

Hello,

Are you using CRM online or on-premise ? if it's CRM on-premise, can you share the version and current update rollup installed ?

Are you using Server side sync or Email Router ? if it's email router, does this happens only with forward mailbox or with user mailboxes as well ?

Does issue get fixed, if you do the test and enable or load test for the forward mailbox ?
Mrunalini 120 on at

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RE: Email Server Error Code: InvalidForwardMailItem

it is configured correctly. But still getting the error.
sardar ahmed 520 on at

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RE: Email Server Error Code: InvalidForwardMailItem

Hi Mrunalini,

Open the mailbox in dynamics 356, check the incoming email settings , has the forward email option selected. If the mailbox already has forward email selected, verify the mailbox is properly configured to send the emails as attachments.

It shouldn't be Server-Side Synchronization or Email Router

It should be forward mailbox