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Dynamics 365 Community / Forums / Customer Service forum / Search Knowledge Base ...
Customer Service forum

Search Knowledge Base on Cases

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Posted on by Community Member

Hi,

I have created Knowledge Articles in Dynamics 365. There are some attachments like a pdf file in it.

Now, when I search Case records for Knowledge Articles, I want the search to happen on the basis on the content of the different pdf files attached.

Is it possible?

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