Hi:
We have a Dimension Code called "LOCATION", with values of 1 and 5.
Location Code "1" defaults to 1, and Location Code "5" defaults to 5.
Both the Items and the SKUs have "Mandatory Code" of 1|5 but no default Dimension Value.
Likewise, Location Code "INTRANSIT" has "Mandatory Code" of 1|5 but no default Dimension Value.
In a Transfer Order, we're transferring from Location Code "1" to Location Code "5".
Upon posting the Transfer Order's Shipment, however, the Dimension Value used is 5. This should be 1.
So, we manually changed the Transfer Order's header and line to 1.
Afterward, upon posting the Transfer Order's Receipt, the Dimension Value used is of course 1. This should be 5.
Next, we manually changed the Transfer Order's header and line to 5.
Everything posted successfully, but we don't want users to have to manually enter Dimension Values like this.
We tried correcting this by using the "Default Dimension Priorities" screen for Transfer Orders by setting Location to a Priority of 1 and Item to a Priority of 2.
But, the results of a newly processed Transfer Order remained the same.
Why, and what is the fix?
Thanks!
John