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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Training and Learning
Customer experience | Sales, Customer Insights,...
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Training and Learning

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Posted on by Chris1968 307
Hi,

I'm looking for some information is regard to the stages and what would be the best root.

I have the Microsoft Certified: Dynamics 365 Fundamentals (CRM) and Power Platform Fundamentals.

My organisation are looking to invest in Dynamics 365 Marketing and Sales and think that I need to get up to speed on these to assist.

What would be the best path, courses to take to improve my skills and knowledge.  I've looked at some training organisations and they say you need this before you can do this and before you do this you need this...

I have asked what the goal is and it seems we would want to promote our services, which is in Mental Health to Business to Business and Business to Consumers.  Keeping these two sectors data separate due to the nature of our business... 

Hoping someone as managed to navigate this and can provide some guidance  
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  • Verified answer
    Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    Training and Learning
    The Dynamics 365 Marketing application was renamed to Customer Insights - Journeys. 
    You can refer the following links to learn it:
    For the Dynamics 365 Sales, you can refer to these:
     
    The links below provide all the learning paths and modules that you can search for using keywords as required.
    I hope you can mark my answer verified if it answer your question! If you have any questions, please feel free to contact me.
    Regards,
    Leah
     

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