
In the item on hand inventory form, the physical inventory showing 40 qty and available physical is 7
Now we are trying to transfer or sold the quantity 40,
System prompt an error only 7 inventory is available, we need to make it as 0 in the physical inventory.
Can you please tell us how can we do it in the AX2012?
When you say available physical is 7 means do you have any order reserved against this item?
I would suggest doing investigation where your item is blocked and try to release it before you want to post packing slip.
Please let us know if this helps.
Thanks,