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Finance | Project Operations, Human Resources, ...
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Is it safe to UPDATE [HOLD] value on RM00101 in SQL? (GP 2010)

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Posted on by 25

Hi,

Just a quick question. Just wondering if it's safe to place/remove a customer on HOLD on the RM00101 SQL table? So essentially run a "UPDATE RM00101 SET HOLD = 1" (or 0) script based on some conditions.

To that point, when you place a customer on HOLD via Sales -> Cards -> Customer, is this the only SQL column that gets affected? Or are there other value changes in this table and/or in other tables?

Thanks!

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  • CelticsDresden Profile Picture
    25 on at
    RE: Is it safe to UPDATE [HOLD] value on RM00101 in SQL? (GP 2010)

    Thanks Andrea, very helpful.  I'll begin testing things out then.

  • Verified answer
    Andrea Melroe Profile Picture
    3,437 on at
    RE: Is it safe to UPDATE [HOLD] value on RM00101 in SQL? (GP 2010)

    Thank you for using Microsoft Communities. This is Andrea, and I will assist with your question today.

    We always recommend you make changes via the front end of GP to ensure you get desired results. If you have a lot of customers that need to be put on hold, you could look at creating a simple integration with Integration Manager as that still uses GP (like running a macro in GP), so if any errors were to occur, you’d be able to see them and address them vs. updating data in SQL.

    In core GP, when you put a vendor on hold the following occurs in the tables:

    1. The HOLD field in the RM00101 is updated to be a 1.
    2. The MODIFDT in the RM00101 is updated to match the system date.
    3. The MODIFDT in the RM00102 is updated to match the system date for the PRIMARY address record associated with the customer.

    Now, I can’t speak to any 3rd party tables/customizations. If you have any of those in place, there could be other tables that should be updated when you place a customer on hold.

    Hope this helps!

    Andrea Melroe | Sr. Technical Advisor | Microsoft Dynamics GP

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