Clipboard error shuts down RTC

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Posted on by Community Member

Dear community,

I am facing a problem with using RTC of MS Dynamics NAV 2017. When using client, I often work simultaneously with Excel copying many things to NAV. Everyday my client crashes after copying in data. Please see information below. Please, give me any hints, because these crashes are ultra annoying. Thank you very much.

Using Windows 10

Type: System.Runtime.InteropServices.ExternalException
ErrorCode: -2147467259
Message: <ii>Żądana operacja schowka nie powiodła się.</ii> (Clipboard operation did not succeed) - my translation
StackTrace:
     w Microsoft.Dynamics.Nav.Client.WinClient.ExceptionHandler.<>c__DisplayClass11_0.<DoRethrowWithCatchException>b__0()
     w Microsoft.Dynamics.Nav.Client.WinClient.NavClientErrorHandler.ExecuteAndCatchExceptions(Func`1 execute)
     w Microsoft.Dynamics.Nav.Client.WinClient.ExceptionHandler.DoExecute(Func`1 execute)
     w Microsoft.Dynamics.Nav.Client.WinClient.ExceptionHandler.DoRethrowWithCatchException(Exception exception, Boolean designMode)
Source: Microsoft.Dynamics.Nav.Client.WinClient
HResult: -2147467259
----------------------------------
Type: System.Runtime.InteropServices.ExternalException
ErrorCode: -2147221040
Message: <ii>Żądana operacja schowka nie powiodła się.</ii>(Clipboard operation did not succeed) - my translation
StackTrace:
     w System.Windows.Forms.Clipboard.ThrowIfFailed(Int32 hr)
     w System.Windows.Forms.Clipboard.SetDataObject(Object data, Boolean copy, Int32 retryTimes, Int32 retryDelay)
     w System.Windows.Forms.Clipboard.SetText(String text, TextDataFormat format)
     w Microsoft.Dynamics.Framework.UI.WinForms.Controls.EllipsisTextBox.WndProc(Message& m)
     w System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
Source: System.Windows.Forms
HResult: -2147221040

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azelaya59 2,807 on at

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Try using RapidStart to move data into NAV.

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Community Member on at

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Dear Alfredo,

Thank you for your answer. I'm afraid I was not clear enough. This happens when I put text in fields marked on screenshot (ctrl+v).

i.imgur.com/Gnt04og.png

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azelaya59 2,807 on at

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Go to RapidStart. Create a new "Configuration Package". Identify the table you want to upload data. Export a blank Excel spreadsheet from the configuration package. Populate the spreadsheet with new data. Import the Excel spreadsheet with the new data. Validate the data. When you are happy, apply the data.

Departments/Administration/Application Setup/RapidStart Services for Microsoft Dynamics NAV/Configuration Packages

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Community Member on at

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Dear Alfredo,

I'm sorry, but this doesn't solve my problem. I really need to have a possibility to just enter data through clipboard.

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Muratvzr 743 on at

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Did you search this issue. Maybe it related to CU

support.microsoft.com/.../released-cumulative-updates-for-microsoft-dynamics-nav-2017

maybe there is a KB releated to this error.

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