Customer Posting Group Codes Changed when invoiced

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Hi,

I am using NAV 2013. I found that some value entries show different Customer Posting Group codes for the same Customer No.. No one changed the Customer Posting Group code on Customer Card. Is this a NAV programming error?

Can someone tell me the potential reason?

Thanks

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Alexander Ermakov 28,094 on at

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RE: Customer Posting Group Codes Changed when invoiced

Standard NAV is not behaving like that. Users can manually change the posting groups before the posting. Also, check how sales orders are created - if you have an integration routine that generates them automatically in NAV, there might be errors in that logic.

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Amol Salvi 18,698 on at

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RE: Customer Posting Group Codes Changed when invoiced

Track back the transaction on posted invoice or credit memo and check what is posting group .

As well as for furture activate change log to track the changes

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Maneesha 5,891 on at

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RE: Customer Posting Group Codes Changed when invoiced

Dear Allen C ,

This is not a NAV error , Definitely this error regarding someone has done this or if you import anything to customer card(automated customer creation)

Check list....

1. If you having any automated customer creation - check whether the importing data might be wrong

2. Check your users who having customer card modification access and customer posting group setup Entry,Modify

3. It is possible to if some one change or modify your "customer posting groups" on system

Further cause if you worrying about it check the change log entries , who access/ modify Customer card and customer posting group

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Community Member on at

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RE: Customer Posting Group Codes Changed when invoiced

It's Source Posting Group.

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Suresh Kulla 49,097 Super User 2025 Season 2 on at

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RE: Customer Posting Group Codes Changed when invoiced

Which filed are you referring on Value Entry, by default i don't believe there is a customer posting group field on the value entry ? if added is it a customization ?

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Community Member on at

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RE: Customer Posting Group Codes Changed when invoiced

Hi, it looks very unusual to me. I suggest activating your change log setup to be able to review any changes. Regards, A

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