Hi,
I am using NAV 2013. I found that some value entries show different Customer Posting Group codes for the same Customer No.. No one changed the Customer Posting Group code on Customer Card. Is this a NAV programming error?
Can someone tell me the potential reason?
Thanks
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Standard NAV is not behaving like that. Users can manually change the posting groups before the posting. Also, check how sales orders are created - if you have an integration routine that generates them automatically in NAV, there might be errors in that logic.
Track back the transaction on posted invoice or credit memo and check what is posting group .
As well as for furture activate change log to track the changes
Dear Allen C ,
This is not a NAV error , Definitely this error regarding someone has done this or if you import anything to customer card(automated customer creation)
Check list....
1. If you having any automated customer creation - check whether the importing data might be wrong
2. Check your users who having customer card modification access and customer posting group setup Entry,Modify
3. It is possible to if some one change or modify your "customer posting groups" on system
Further cause if you worrying about it check the change log entries , who access/ modify Customer card and customer posting group
It's Source Posting Group.
Which filed are you referring on Value Entry, by default i don't believe there is a customer posting group field on the value entry ? if added is it a customization ?
Hi, it looks very unusual to me. I suggest activating your change log setup to be able to review any changes. Regards, A
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