How do i update contact data with LinkedIn data (email,phone, etc.) in Dynamics Sales Enterprise?

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Posted on by FlowMe

I just installed my first instance of dynamics sales enterprise and I had read in several places that I could get Linkedin to update contact or lead data. This is a high value feature for my boss. Unfortunately, when I installed the enterprise version the Linked in component was not on the list of available apps to install like it was when I had installed the Dyn. Sales Pro. Am I looking at a glitch? Do I just need to set up the environment from scratch?

Is it now automatically included?

If it is automatically included, how do I manage it.

Do I need an additional license to get this functionality?

I am seeing conflicting documentation on licensing and no documentation on set up and configuration. I'm happy to read the documentation and do the work myself but I'm having a hard time getting to the right documentation?

Last question, is there a live support I can pay for to answer these kinds of questions?

Thanks in advance

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Leah Ju Microsoft Employee on at

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How do i update contact data with LinkedIn data (email,phone, etc.) in Dynamics Sales Enterprise?

Hi，

You can refer to the following documentation to integrate LinkedIn Sales Navigator solutions for Dynamics 365 Sales:

https://learn.microsoft.com/en-us/dynamics365/linkedin/integrate-sales-navigator

And you can follow the steps below to create a ticket for the Microsoft Support team for further assistance.
Get Help + Support - Dynamics | Microsoft Docs

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