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Finance | Project Operations, Human Resources, ...
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Management Reporter Server error

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Posted on by 20

Does any one else have this error happen randomly with Management Reporter?

pastedimage1582646479678v2.png

I have a link below for Microsoft help but none of the solutions solve the problem we always have to have our server team reboot the servers.

Has anyone been able to find a permanent solution to this, or have any tips or tricks?

https://support.microsoft.com/en-us/help/2862020/error-message-when-you-start-microsoft-management-reporter-2012-can-t 

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  • Richard Wheeler Profile Picture
    75,848 Moderator on at

    Most of the time this is caused because the firewall is on on either the client or server. Find the cause and correct it.

  • Suggested answer
    Beat Bucher  GP Geek  GPUG All Star Profile Picture
    28,058 Moderator on at

    As the Microsoft Article suggests it, have you looked at the Windows Event Viewer log and check what the message is ?

    This would a good indicator about why the connection fails... it could be multiple sources of the problem, like Richard said, Firewall port blocked, network issues, authentication, etc..

    You said this happens randomly, so I'd tend to suggest the problem is network related, since you say the server reboot fixes the problem.

    Where is your MR 2012 Service installed ? is it on the same server where the SQL database is installed ? is it  a dedicated apps server ? Can you check if the MR 2012 services are running effectively when you get the above error message ?

    Lots of questions, but you really have to provide more details if you want us to help you.

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