Any ideas how you can sell an item for £0. If we send out a marketing item or replacement for a warranty we have no way of selling an item through for £0 it seems?
I have tried discounting down 100% but it doesn't like that either?
Just as a resolution on this after hearing back from Microsoft.
All you need to do is add the item and remove anything in the "Unit Price" & "Line Amount" fields it will say *The value for this field is required. however it is not and you can proceed without filling in any values and this will let you post something at zero value.
You have to have some value in unit price and then give 100% discount
Sorry if i sound stupid but where would i log that contact? it seems to point me back to this forum? many thanks for your help
please contact microsoft UK and raise a support ticket.
We are using the English United Kingdom localisation
which localisation do you use (country)?
Hi
I have same error message than yours but … I do not understand, you need to add a line amount with 0 unit price…? Then for sure you will get error message here
i get the error only if i set the unit prize to 0 and set a line amount > 0.
i work also with that version, but do not get that error.
maybe a bug in the UK localisation.
I am using the saas cloud version 15.4 but it has been the same on previous versions. I was looking at some old forum posts on Nav and it seems people have made modifications to allow this? But would have thought this would be a pretty common problem people would come across?
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