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Benefits/Deductions not posting to GL

Posted on by 10

We have two different withholdings for retirement, one post tax and one pre tax. However they are not integrating to the GL from payroll. We have never had this issue before, it just started in August 2022. The set up has not changed for either the benefit or deduction. Has anyone else experienced this issue? Is there a solution?

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    Terry R Heley Profile Picture
    Terry R Heley Microsoft Employee on at
    RE: Benefits/Deductions not posting to GL

    Hello, thanks for using forums!

    If we have not already, could we put live to test and then we can test and see if we can recreate this.

    Sometimes you may see GL get off if we are coming in and out of the same accounts.

    Here is a great blog about how we determine what accounts should be used.

    community.dynamics.com/.../dynamics-gp-payroll-posting-accounts

    Have you ever used the window under Transactions | Posting edit list?

    Once you calculate all the posting accounts have been figured out, then you go to this window, you hit redisplay and you can see them all and change them quick on the fly if they are wrong.  It is a very nice tool.

    I would like us to focus on one of these employees do a build and calculate and see if we can tell the GL account problem in this window, prior to post.  Does it look as you expect?

    What we could try to do for test is key in something for the employee and then see if the posting accounts are wrong after the calculate.

    If they are good, then post and see if it changes, etc.  If you can test small and only include these 2 deductions with a pay code to see if we have the same problem.

    Also do they print the pre-posting reports showing all the GL accounts prior to post this may help them as well.

    Thanks

    Terry Heley

    Microsoft

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