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Customer experience | Sales, Customer Insights,...
Suggested answer

Edit Warning text in record form

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Posted on by 12
Hi!
 
I have a Dynamcis 365 Customer Service Workspace application deployed in our organization. I have a warning notification that is being shown when I add an additional contact or email adress to the Required field when creating an appointment on an account record.
 â€‹â€‹â€‹â€‹
 
I would like to change the text (or just remove the last sentence). I have tried to edit the on the entity in the Power Apps editor. However, the changes i made or not being shown. 
 
Does anybody have some tips or a solution for this?
 
All responses, correct or not, are appreciated! 
I have the same question (0)
  • Dengliang Li Profile Picture
    Microsoft Employee on at
    Edit Warning text in record form
    Hi,
     
    I can't see the image you posted.
    Do you mean that in the Account entity, clicking on the plus button in the timeline, creating a new appointment (quick create), and a warning will appear when adding additional contacts or email addresses to the Required Attendees field?
     
    If so, I don't see any warnings, only when the required fields are empty to save, I see warnings like the following:
    Subject : Required fields must be filled in.
     
    Best Regards,
    Dengliang Li
     
  • SG-29041047-1 Profile Picture
    12 on at
    Edit Warning text in record form
    Hi!
     
    I was trying to add an image of the warning message, but the post did not allow it for some reason. 
     
    The thing is that we have enable Server Side Synchronization for our users, which means that they can send out invitations to meetings from CRM. When you add another contact to the original account meeting, this warning message is shown:
    "Some of the recipients are outside of your organization. These recipients will also receive this appointment when you save it."
     
     
    The thing is that i want to change this message, so that it only shows the first sentence:'
    "Some of the recipients are outside of your organization"
     
     
     
     
     
     
  • Dengliang Li Profile Picture
    Microsoft Employee on at
    Edit Warning text in record form
    Hi,
     
    Unfortunately, I'm afraid that's not possible.
    This warning notification is dynamically generated by the system.
    I tried to use this JavaScript interface to listen to the addition of the HTML element where this warning notification is located and modify its text. But the result will be a dead loop.
     
    I'm afraid you can only remove the warning notification.
     
    Best Regards,
    Dengliang Li
     
     
  • Suggested answer
    AzAddict Profile Picture
    12 on at
    Edit Warning text in record form
    Yes, Dengliang Li is correct, it is not possible to edit those system messages as of now. Your solution will be to suppress the OOTB message, and write your own in JS.
     
    var currentControl = formContext.getControl(your_fieldName);
    var notificationId = "BannerNotificationId";
    
        if (validation_of_your_field_value_here)) {
            currentControl.setNotification("Some of the recipients are outside of your organization", BannerNotificationId);
        } else {
            currentControl.clearNotification(BannerNotificationId);
        }
    }

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